Privacy at a Glance
How MNL163 Protects Your Privacy
Six core commitments that shape how we handle your personal information every single day.
Compliant with RA 10173
MNL163 operates in full compliance with the Philippine Data Privacy Act of 2012. Your rights as a data subject are protected and respected at every step.
SSL Encryption
All data transmitted between your device and MNL163 servers is encrypted using industry-standard SSL/TLS protocols. What you share stays secure in transit.
No Data Selling
MNL163 will never sell, rent, or trade your personal information to third-party marketers. Your data is used only to provide and improve our services to you.
Minimal Data Collection
We collect only what is necessary for account registration, payment processing, and legal compliance. No unnecessary data is gathered or retained.
Full User Control
You can access, correct, or request deletion of your personal data at any time. MNL163 provides clear channels for exercising your data subject rights.
Breach Notification
In the unlikely event of a data breach, MNL163 will notify affected players and the National Privacy Commission (NPC) within the timeframes required by law.
1Introduction
MNL163 ("we", "us", "our") is committed to protecting the privacy of every Filipino who registers and plays on our platform. This Privacy Policy explains in plain language how we collect, use, store, share, and protect your personal information when you visit mnl163.com or use any of our associated services, including Pusoy, card games, slots, bingo, volleyball betting, NBA betting, and virtual sports.
This policy is written in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC). By creating an account or continuing to use MNL163, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
If you have questions about any part of this Privacy Policy, you can reach our Data Protection Officer at privacy@mnl163.com at any time.
Privacy as Standard — Not an Afterthought
Just as the lights of Manila Bay never go out, MNL163's commitment to your data privacy operates around the clock, every day.
2Data We Collect
MNL163 collects personal data that is necessary to provide you with a safe, functional, and compliant online gaming experience. The categories of data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, home address | Registration & account updates |
| Financial Data | GCash/Maya account, bank account details, transaction history | Deposits & withdrawals |
| Device & Technical Data | IP address, browser type, device model, OS version | Every platform visit |
| Usage Data | Games played, bets placed, session duration, login history | Active platform use |
| Communications Data | Support chat logs, email correspondence | Customer support interactions |
We do not collect sensitive personal information (such as health, political, or religious data) unless you voluntarily provide it in a support communication context. We do not collect data from minors under 18 years of age.
3How We Use Your Data
MNL163 uses the personal data we collect for the following specific and legitimate purposes:
- Account Management: Creating, verifying, and maintaining your MNL163 player account.
- Payment Processing: Processing deposits and withdrawals through GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other Philippine payment channels.
- Identity Verification (KYC): Complying with Philippine AML (Anti-Money Laundering) laws and gaming regulations, which require us to verify your identity before processing withdrawals.
- Customer Support: Responding to your inquiries, resolving disputes, and providing ongoing assistance.
- Fraud Prevention & Security: Detecting and preventing fraudulent activity, unauthorized account access, and platform abuse.
- Legal Compliance: Fulfilling our obligations under Philippine gaming law, the Data Privacy Act, and AMLC regulations.
- Platform Improvement: Analyzing usage patterns to improve our games, features, and overall player experience.
- Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive them.
We will never use your data for purposes that are incompatible with those listed above without first obtaining your explicit consent.
Your Data Works Only for You
Like the trusted jeepney routes that connect Filipino communities, MNL163 uses your data only to take you where you want to go — safely and reliably.
4Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, MNL163 processes your personal data based on the following lawful grounds:
- Consent: Where you have given clear and informed consent, such as opting in to receive marketing emails or SMS promotions.
- Contractual Necessity: Processing that is necessary to fulfil our obligations under the MNL163 Terms and Conditions — for example, processing a withdrawal request.
- Legal Obligation: Processing required to comply with applicable laws, such as KYC verification under AMLC regulations and Philippine gaming licensing requirements.
- Legitimate Interests: Processing for purposes such as fraud detection, platform security, and service improvement, where those interests do not override your privacy rights.
You may withdraw your consent for marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting privacy@mnl163.com.
5Data Sharing & Disclosure
MNL163 does not sell, trade, or rent your personal information to third parties. We share your data only in the limited circumstances described below:
- Payment Processors: We share financial data with your chosen payment provider (GCash, Maya, GrabPay, etc.) solely to process transactions. These providers operate under their own privacy policies and are required to handle your data securely.
- Identity Verification Partners: Third-party KYC service providers may process your identification documents on our behalf. They are contractually obligated to use your data only for verification purposes.
- Game Technology Providers: Our platform integrates with licensed game software providers who may receive anonymized session data for game performance monitoring.
- Regulatory & Law Enforcement Authorities: MNL163 will disclose personal data to the National Privacy Commission (NPC), Anti-Money Laundering Council (AMLC), Philippine gaming regulators, or law enforcement agencies when required to do so by law or court order.
- Professional Advisors: Lawyers, auditors, and consultants who require access to data in the context of providing services to MNL163, bound by professional confidentiality obligations.
All third parties with whom we share data are vetted for compliance with Philippine data protection standards and are required to implement appropriate security measures.
6Cookies & Tracking Technologies
MNL163 uses cookies and similar tracking technologies to enhance your platform experience, maintain your session, and gather analytics data. The types of cookies we use include:
- Essential Cookies: Required for the platform to function — these keep you logged in, remember your preferences, and enable secure transactions. You cannot opt out of essential cookies while using MNL163.
- Analytics Cookies: Help us understand how players navigate the platform, which games are most popular, and where we can improve. Data is aggregated and anonymized.
- Preference Cookies: Remember your language settings, notification preferences, and other customisations.
- Security Cookies: Used to detect and prevent fraudulent activity and unauthorized login attempts.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the MNL163 platform.
7Data Retention
MNL163 retains your personal data for as long as your account is active and for a period afterwards as required by Philippine law and our regulatory obligations. The following retention periods apply:
- Account Data: Retained for the duration of your account and for 5 years after account closure, in line with AML regulatory requirements.
- Transaction Records: Financial transaction history is retained for 5 years as required by the AMLC and Bureau of Internal Revenue (BIR).
- KYC Documents: Identity verification documents are retained for 5 years after the last transaction or account closure.
- Support Communications: Customer support logs are retained for 2 years to resolve potential disputes.
- Usage & Analytics Data: Anonymized analytics data may be retained indefinitely for platform improvement purposes.
After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual.
8Data Security
Protecting your personal information is a top priority for MNL163. We have implemented a comprehensive set of technical and organizational security measures, including:
- SSL/TLS Encryption: All data transmitted between your device and MNL163 servers is encrypted end-to-end.
- Secure Data Storage: Personal and financial data is stored in encrypted databases hosted on secure, access-controlled servers.
- Access Controls: Only authorized MNL163 personnel with a legitimate business need can access your personal data, and all access is logged and audited.
- Two-Factor Authentication (2FA): MNL163 supports 2FA for player accounts to reduce the risk of unauthorized access.
- Regular Security Audits: Our platform undergoes regular penetration testing and security assessments conducted by independent cybersecurity firms.
- Staff Training: All MNL163 staff who handle personal data receive regular privacy and data security training.
No security system is 100% impenetrable. If you suspect your account has been compromised, contact our support team immediately at support@mnl163.com.
9Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by MNL163. We are committed to honouring these rights promptly and without unnecessary barriers.
Right to Access
You have the right to request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
Right to Correction
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some updates can be made directly in your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used format, which you can transfer to another service provider.
Right to Lodge a Complaint
If you believe MNL163 has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact our Data Protection Officer at privacy@mnl163.com. We will respond to all valid requests within 15 business days as required by law.
Your Rights, Our Responsibility
Like the clear waters of Boracay, MNL163 believes your privacy deserves complete transparency — no murky terms, no hidden practices.
10Children's Privacy
MNL163 is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has registered on our platform, we will immediately suspend the account, delete all associated personal data, and refund any deposited amounts to the payment method used.
If you believe a minor has created an account on MNL163, please contact us immediately at support@mnl163.com so we can take appropriate action.
11Cross-Border Data Transfers
MNL163 primarily stores and processes data within the Philippines. In some cases, data may be transferred to or processed by service providers located outside the country — for example, cloud infrastructure providers or international game software vendors.
Where such transfers occur, MNL163 ensures that:
- The receiving country has adequate data protection laws, or
- Appropriate contractual safeguards (such as standard data protection clauses) are in place to protect your personal data, consistent with the requirements of the Philippine Data Privacy Act.
You may request more information about specific cross-border data transfers by contacting our Data Protection Officer.
12Updates to This Privacy Policy
MNL163 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification, and we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how MNL163 is protecting your personal information. Your continued use of the platform after a policy update constitutes your acceptance of the revised terms.
13Contact Us & Data Protection Officer
MNL163 has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. If you have any questions, concerns, or requests related to your personal data and privacy, please get in touch:
- Data Protection Officer Email: privacy@mnl163.com
- General Support Email: support@mnl163.com
- Live Chat: Available 24/7 on the MNL163 platform
- FAQ: Visit our FAQ page for quick answers to common questions
For formal complaints about how MNL163 handles your personal data, you may also contact the National Privacy Commission (NPC) of the Philippines directly. We take all privacy complaints seriously and commit to resolving them fairly and transparently.
All data privacy requests sent to privacy@mnl163.com will be acknowledged within 3 business days and fully responded to within 15 business days.
Your Privacy is Safe With Us
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